Groove Rings - Warranty Information

To start a warranty, simply email us at 310ranchlife@gmail.com with:

Name on the Order & the Description of the Problem,

we will get you taken care of!

Size Exchanges within 30 days: Free, $6 shipping/handling cost for new size.

Style Changes within 30 days: $6 shipping/handling for a color/style change. If the style you wish to exchange to is a higher price, just pay the difference and + $6 shipping/handling. If the new costs less, we will refund the difference - the $6 shipping/handling fee.

After 30 days: No exchanges on size or color. 

Your exchange will be sent directly to Groove Life, please contact us before mailing it back to us.

Damaged: Free replacement + $6 shipping/handling for any kind of damage. Email us a picture of the damaged ring if possible. 

Lost Ring: Free replacement + $6 shipping/handling.

Returns Within 30 days: No questions asked refund upon return.