Groove Rings - Warranty Information

To start a warranty, simply email us at with:
Name on the Order & the Description of the Problem,
we will get you taken care of!


Size Exchanges within 30 days: Free, $6 shipping/handling cost for new size.
Style Changes within 30 days: $6 shipping/handling for a color/style change. If the style you wish to exchange to is a higher price, just pay the difference and + $6 shipping/handling. If the new costs less, we will refund the difference - the $6 shipping/handling fee.
After 30 days: No exchanges on size or color. 
Your exchange will be sent directly to Groove Life, please contact us before mailing it back to us.
Damaged: Free replacement + $6 shipping/handling for any kind of damage. Email us a picture of the damaged ring if possible. 
Lost Ring: Free replacement + $6 shipping/handling.
Returns Within 30 days: No questions asked refund upon return.