Groove Rings - Warranty Information
To start a warranty, simply click this link
to the warranty page on Groove's website. If you purchased your ring from 310 Ranch Life, simply #1 register your ring online and #2 file a claim. Both steps are on their warranty information page.
Their five star customer service team will get your new ring in the mail as quickly as possible.
More information on their NO BS returns and exchanges click here Returns/Exchanges
More information on their NO BS returns and exchanges click here Returns/Exchanges
Size Exchanges within 30 days: Free, $6 shipping/handling cost for new size.
Style Changes within 30 days: $6 shipping/handling for a color/style change. If the style you wish to exchange to is a higher price, just pay the difference and + $6 shipping/handling. If the new costs less, we will refund the difference - the $6 shipping/handling fee.
After 30 days: No exchanges on size or color.
Your exchange will be sent directly to Groove Life, please contact us before mailing it back to us.
Damaged: Free replacement + $6 shipping/handling for any kind of damage. Email us a picture of the damaged ring if possible.
Lost Ring: Free replacement + $6 shipping/handling.
Returns Within 30 days: No questions asked refund upon return.